Case Studies | Smartvisit
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Smartvisit Customer Successes

Innovation, ease of use, and better results - are just some of the reasons organisations choose Smartvisit to grow their business. Hear from our customers to learn what makes Smartvisit the right choice for them, and why we're the right partner for your business.

Visa Partnership

01

Visa FIFA World Cup™ Dubai Pass

As an official sponsor of the FIFA World Cup Qatar 2022, Visa wanted to provide their MENA customers with a truly memorable time for those staying or visiting Dubai during the World Cup campaign. The solution was to create for Visa and members their own Visa FIFA World Cup™ Dubai Pass that could be used to access attractions, dining, tours and FIFA Fan experiences. 

Visa Evens

02

USH Attraction Operator

Universal Studios Hollywood

Universal Studios Hollywood has selected Smartvisit's comprehensive Custom Pass Solution to develop, operate, and oversee its Hollywood Plus Pass offering. A first of its kind in North America where a major attraction is working collaboratively with other attractions in its market, the Hollywood Plus Pass leverages Smartvisit's Destination Experience platform to deliver an unparalleled, seamless experience for customers. The platform facilitates navigation, planning, booking, and direct-to-gate access to not only Universal Studios, but also a multitude of premier attractions and experiences in the Los Angeles area, including Warner Bros Studios, the Academy Museum of Motion Pictures, the Aquarium of the Pacific, and more.

Smartvisit app screen
image of Dubai Pass
Image by Gijs Coolen
Dubai Pass website

03

​Dubai, the #1 Tourist Destination in the World for a reason

The Department for Economy & Tourism Dubai selected Smartvisit to create and manage its official Dubai Pass. Destination Marketing Organisations (DMOs) are looking for ways to attract new visitors and incentivize them to stay longer and spend more. Dubai Tourism needed an innovative approach that would increase a visitor’s stay and spend while exciting them. iVenture Card was able to deliver a complete white-label solution for Dubai Tourism, including a customized website for the pass, physical and digital creative assets, and management of contracting, redemption process, and billing. Launched in May 2018, the Dubai Pass aimed to increase awareness of the attractions, tours, and activities in Dubai to international audiences, boost prepurchase sales, and motivate more time spent in the destination by showcasing and incentivizing a broader range of experiences.

Dubai Pass DMO

04

CityPassSA

CityPassSA 

Example of a city pass

The CityPassSA features the Cape Town Unlimited & Unlimited Premium Pass which leverages Smartvisit's Destination Experience platform to deliver an unparalleled, seamless experience for customers. The platform facilitates navigation, planning, booking, and direct-to-gate access to not only Table Mountain, but also a multitude of premier attractions and experiences in the Cape Town area, including Imizamo Yethu township tour, the Drumbeat Charters Seal Colony Cruise, the Two Oceans Aquarium, and more.

Image by Damir Babacic

Arabian Adventures Pass

dnata Travel Group's Arabian Adventures brand created The Adventure Pass using Smartvist's platform and integrated with the Smartvisit mobile application to enable their customers to activate a pass and access online bookings, attraction directories and maps, a pass wallet, and 24/7 customer support simply and quickly on both iOS and Android devices.

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Alaa AlKhatib, Vice President of Destination Management at the dnata Travel Group, commented: “We are thrilled to expand our Arabian Adventures portfolio to include this innovative product. The Adventure Pass offers incredible savings, ease and flexibility for a better way to take in Dubai’s world-renowned experiences. With the ability to build a customised itinerary over the course of a trip, the new bundles and app offer customers and trade partners unique opportunities to enhance in-destination experience at an excellent value. For Dubai residents or visitors, it’s a chance to revisit or try something new in this ever-evolving city, or to surprise friends and family with the customised itinerary of a lifetime."

Rydges Hotel
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